Slots / Sports
mosbet2 is straightforward about how we handle your personal information — what we collect when you open an account, how we use it, and what choices you have. This policy applies to everyone who accesses the platform from eligible regions, and your use of the site is subject to your local law.
When you register an account, we collect the details you enter directly: your name, contact information, and the credentials you choose. If you make a deposit or withdrawal using Rocket or Upay, we record transaction references tied to your account wallet — not your full payment credentials, which stay within the payment provider's own systems. We also collect technical data automatically: your device type, browser version, session timestamps and pages visited. This helps us keep the platform working correctly on mobile and desktop. We do not sell your personal information to third parties. Where we share data — for example, with payment processors handling Rocket or Upay transfers, or with fraud-detection services — we share only what is necessary for that function. We retain your account records for as long as your account is active and for a period afterward as required by applicable rules. You can request a summary of what we hold. Access to this platform and the scope of data we process both depend on your local law and the eligible regions we operate in. If something in this policy is unclear, our support route is the right place to ask.
This policy applies specifically to information you provide to mosbet2 and data we collect through normal platform use. It does not extend to third-party websites we may link to, nor to the internal policies of payment providers like Rocket or Upay. Scope lines matter — here is where each area sits.
Covered. When you log in, we record your session for security purposes. Your email, account ID and login timestamps are held within our system and are subject to this policy.
Partially covered. We record transaction references and amounts linked to your account. The payment provider — Rocket or Upay — holds your full wallet data under their own privacy terms, not ours.
Covered. Pages you visit, games you open and session duration are logged as technical data. We use this to maintain the mobile experience, not to build a marketing profile without your knowledge.
Not covered. Links to external sites, game studio pages or external support tools operate under those parties' own policies. We are not responsible for data practices outside our platform.
You have practical choices about the information we hold. Reviewing what we store, correcting something that is wrong, or asking a question about how your data is used — each of these is something you can do without needing a legal background. Start by checking the account settings area in your profile, where you can update contact details directly. If you spot something you believe is incorrect, send a message through our support channel with the account details in question and we will look into it. For requests to understand what data we hold about your account — including transaction references from Rocket or Upay transfers — reach out through the published contact route. We will respond as quickly as our process allows; we do not promise a fixed turnaround but we do handle every request in the order received. Availability of specific rights may depend on your local law and the eligible region you access from.
Log in to your account and open the profile section to see the contact and security details we hold. For a fuller summary of stored data, contact support directly.
Update your email or contact number through the account settings page. For fields you cannot edit yourself, raise a correction request via the support route.
If any part of this policy is unclear — whether about transaction records, cookies or data retention — use the published support contact. Phrase your question with your account reference included.
For requests about how long we hold your data or what is processed when you use Rocket or Upay payments, contact us in writing. We handle these separately from general account queries.
If you have a question about this policy, a correction to request, or something about your account data that needs attention, use one of the contact paths below. We publish only the routes that are actually active — we do not list channels we cannot staff or hours we cannot confirm.
Open the chat icon on the site to start a conversation with the support team. Use this for account-level data questions that need a quick response.
Send your privacy or data query to the email address listed in the contact section of the site. Include your account reference so we can locate your records without delay.
The help section within your signed-in account covers common data and privacy questions. Check there first — many policy queries are answered without needing to wait for a reply.
We keep account security and data handling straightforward. Cookies help us remember your session so you do not need to log in again each time you return on mobile. You can manage cookie preferences through your browser settings. We do not use cookies to track you across unrelated sites.
We use session cookies to keep you logged in across pages and visits. These are functional, not advertising-driven. You can clear or block them via your browser, though doing so may require you to log in again each visit.
Your account credentials are stored using standard security practices. We do not display your password anywhere after it is set. If you suspect unauthorised access, change your password immediately and contact support.
We keep your account records for the duration your account is active and for a period after closure as applicable rules require. Transaction references from Rocket or Upay transfers are part of this record.
When we update this policy, we post the revised version here. Continued use of the platform after a change is posted means you have seen the updated terms. Check this page if you want to confirm the current version.
These are the questions we hear most often about data, accounts and how this policy works in practice. If something here does not cover your situation, use the support contact route.
We collect the name, contact details and login credentials you enter at registration. Device and browser data is also logged automatically. We use this to run your account and keep the platform working on mobile — not for unrelated marketing purposes.
We record transaction references and amounts that link to your account wallet. Your full Rocket or Upay credentials stay within the payment provider's system. We do not store or have access to your mobile wallet PIN or password.
Yes. Log in and check the account profile section for what you can view directly. For a fuller record of stored data — including session history and transaction references — send a request through the published support contact with your account reference included.
Open account settings to update contact details yourself. For fields that are locked, contact support and describe the correction you need. Include your account reference so we can locate the right record quickly and process the change without back-and-forth.
This policy applies to all accounts on the platform. Whether specific features or data rights apply to you depends on your local law and eligible regions. We recommend checking your local rules about online account use before registering or transacting.
We retain account records for a period after closure as applicable rules require. The exact duration depends on the nature of the data and relevant obligations. You can ask about your specific records by contacting us through the published support route.